Responsible Gaming

tiger — Safe and Responsible Gaming

Enjoy your entertainment within limits. tiger believes that gaming is only fun when it is controlled and done with awareness.

21+ This platform is for users aged 21 and above only

Why We Prioritize Responsibility

At tiger, we believe that online betting and casino gaming is a form of entertainment — not a guaranteed source of income. Every bet is a decision, and before making that decision it is important to be aware of your financial limits and mental state. On our About Us page you can learn how we have built user protection as a core foundation of the platform.

Using betting to relieve financial pressure or emotional distress is harmful. Our goal is for every player to play for fun, not out of compulsion. On this page you will find practical responsible gaming tools, ways to recognize warning signs, and paths to getting help.

21+ All tiger services are for individuals aged 21 and above only. Minors are not permitted to create or use an account. Always keep your account and password to yourself — it is your responsibility to ensure that underage members of your household cannot access it in any way.

Tools to Keep Yourself Protected

Set a Deposit Limit

Set a daily, weekly, or monthly upper limit on deposits. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.

Deposit Limit

Set a Loss Limit

Decide in advance how much you are willing to lose within a given period. When the limit is reached, betting is automatically stopped.

Loss Limit

Session Time Limit

Set a limit on how long you want to play in one session. When the time is up, the system will remind you to take a break.

Session Limit

Take a Break (Cooldown)

Request a temporary break of 1 to 30 days. You will not be able to log in to your account during the break.

Cooldown

Self-Exclusion

If you need a longer break, apply to have your account closed for 6 months to 5 years. This decision takes effect immediately.

Self-Exclusion

Support Team

Contact us any time via 24/7 live chat or email. Our support team can assist in both Bengali and English.

24/7 Support

Apply for Self-Exclusion

Fill in the form below and our support team will process your application within 24 hours.

After your application is submitted, our team will contact you by email.

Warning Signs of a Problem

If you notice these signs in yourself or someone close to you, it is time to seek help.

Betting to recover lost money

The tendency to place more bets to make up for previous losses — this creates a dangerous cycle.

Spending more time than intended

You are spending far more time and money on gaming than planned, and finding it hard to stop.

Impact on relationships and work

Betting is causing problems with family, friends, or colleagues, or you are neglecting responsibilities because of it.

Borrowing money to bet

Taking out loans or using money set aside for essential expenses to fund betting is a sign of serious financial trouble.

Lying or hiding

You have a tendency to hide your betting from family or to be dishonest about how much you are playing.

Emotional distress

Feeling discomfort, anger, or anxiety when unable to play — this may be a sign of psychological dependence.

Where to Get Help

If you think there is a problem, you do not have to face it alone. Consider the support options below.

tiger Support

Contact us via 24/7 live chat or email. Support is available in Bengali and English. The support team can help with setting limits, cooldowns, or self-exclusion.

Family and Trusted People

Talk to a family member or a close friend. Support from someone you trust can help reduce stress and make it easier to reach the right decisions.

Professional Counselling

Speak with a mental health professional or addiction counsellor. In Bangladesh, there are mental health service providers and clinics that offer confidential support.

A Detailed Guide to Responsible Gaming

Questions to Ask Yourself Before Betting

Before placing any bet, ask yourself a few simple questions: If I lose this money, will it affect my daily life? Am I playing for fun, or am I driven by some emotion? Have I been thinking a lot about gaming over the past few days? If the answer to any of these is yes, taking a short break is the sensible choice.

Budget Planning

Set aside a fixed portion of your monthly entertainment budget for betting. Never top up this budget from your main savings, money earmarked for debt repayment, or funds needed for family expenses. If you lose it, stay within that budget.

Respect Your Time Limits

Decide how long you will play before each session and stick to that limit. Avoid the habit of playing just before sleep or late at night — your ability to make decisions is reduced when you are tired.

Know tiger's Terms and Conditions

A key part of responsible gaming is having a clear understanding of the platform's rules. Read our Terms and Conditions, which set out bonus wagering requirements, withdrawal conditions, and account policies in detail. Being informed reduces the chance of unexpected disappointment.

Security of Your Information

Responsible gaming is not only about money — protecting your personal information is also part of it. Our Privacy Policy explains how your data is stored and used, and what your rights are.

The Right Mindset for Gaming

Keep in mind that winning is not guaranteed in casino games or sports betting. Expecting consistent long-term profit is not realistic. See betting only as a source of entertainment — it is worthwhile for the enjoyment it brings for the money spent, nothing more.

tiger's Commitment

tiger places every user's wellbeing above business interests. As part of our responsible gaming commitment, we ensure:

  • No one under 21 years of age can register
  • Deposit limits, session limits, and self-exclusion tools are always readily available
  • Our 24/7 support team responds in Bengali and English
  • Self-exclusion applications are acted on immediately
  • Users showing signs of a problem are actively offered assistance
  • Personal information is kept secure and confidential

Contact our support team at any time:

Common Questions About Responsible Gaming

No. When self-exclusion is activated, your account balance remains safe. Once the exclusion period ends, or after verification through support, you can withdraw those funds.

Lowering a limit takes effect immediately. However, raising a limit requires a waiting period — this is intentional, to prevent decisions made in the heat of the moment.

A cooldown is a temporary break of 1 to 30 days — the account is automatically reactivated when the period ends. Self-exclusion is a longer-term solution (6 months to 5 years) and does not reopen on its own when the period ends — you must contact support to reactivate it.

Encourage them to contact support directly and have an open conversation with them. You can also reach out to us by email at [email protected] to describe the situation. Seeking professional counselling can also be an effective step.

Yes. Our 24/7 live chat and email support are available in both Bengali and English. Our team is ready to help with setting limits, self-exclusion, or any other concern.

No, it is not a reliable source of income. Casino games carry a mathematical house edge over the long run, and winning consistently at sports betting is extremely difficult. Those who see betting as a primary source of income should reconsider that view.

If you have more questions, visit our FAQ section or contact support directly.