tiger Privacy Policy
This document explains how important your personal information is to us, and how we collect, store, and protect it.
Introduction and Scope
This privacy policy is a legal document published by tiger. By using the tigerbet.cam website, opening an account, or using any of our services, you are considered to have automatically accepted the terms of this policy.
tiger believes that every user should have full control over their personal information. We collect your data only as needed to provide our services — it is never sold to third parties or used without authorisation.
This privacy policy is an integral part of our Terms and Conditions. You are requested to read both documents carefully before using our services.
Data Collection — What and How
tiger collects your information in two main ways: (a) what you provide directly, and (b) what is collected automatically while you use the site.
2.1 Information Collected Directly
The information you provide to us includes:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Residential address
- National ID or passport number (during account verification)
- bKash, Nagad, or Rocket mobile banking number (for transactions)
- Any other information you provide in your profile
2.2 Automatically Collected Information
The following information may be collected automatically while you use the site:
- IP address and device type
- Browser and operating system information
- How long and which pages you spent time on the site
- Login time, date, and device used
- Game play records, bet history, and transaction logs
2.3 Information Received from Third Parties
In some cases, we may use trusted third-party verification services to verify your identity or prevent fraud. Only the necessary information is exchanged in such cases, and the process is governed by this policy.
Purpose of Data Use
tiger uses your information only for specific and legitimate purposes. The main purposes are listed below:
3.1 Account Management
Personal information is used to open, verify, secure, and maintain your account. This information is also needed to confirm age verification — only individuals aged 21 or above may open an account with tiger.
3.2 Transaction Processing
Information is used to process deposits and withdrawals via bKash, Nagad, and Rocket, and to keep records of transactions.
3.3 Service Improvement and Personalisation
By analysing your gaming habits and preferences, we create a more relevant experience for you. This may result in game recommendations or promotional offers that match your interests.
3.4 Security and Fraud Prevention
Information is used to ensure account security, prevent unauthorised access, and detect any fraudulent activity.
3.5 Customer Support
When you seek help via live chat or email, our support team can resolve issues faster using your account information.
3.6 Legal Compliance
Information may be stored and used to comply with applicable laws and regulations, and to respond to lawful requests from authorities.
Sharing Data with Third Parties
tiger does not sell your personal information. However, limited information may be shared with trusted partners in certain circumstances:
- Payment Processors: Necessary information is exchanged with bKash, Nagad, and Rocket services to complete transactions. This information is used solely for transaction verification.
- Technology Service Providers: Companies engaged in server management, data analysis, and technical maintenance of the site may be given necessary technical information.
- Identity Verification Services: Approved third-party verification services may be used for account verification.
- Legal Authorities: Providing information to authorities may be required as part of a valid court order or legal process.
Cookies and Tracking Technologies
tigerbet.cam uses cookies and similar technologies to improve your user experience and ensure the site functions properly.
5.1 What Are Cookies?
Cookies are small text files stored in your browser. They help tiger remember your preferences, maintain your login state, and measure site performance.
5.2 What Cookies Do We Use?
- Essential Cookies: For maintaining login sessions and security — the site cannot function properly without these.
- Functional Cookies: To remember your language preference and other personalised settings.
- Analytics Cookies: To understand which parts of the site are used most and where improvements can be made.
5.3 Cookie Control
You can disable or delete cookies at any time by changing your browser settings. However, please note that disabling cookies may limit some features of the site.
Data Storage and Security
tiger follows industry-standard technologies and practices to protect your information. Your data is transferred via SSL encryption and stored on secure servers.
6.1 Technical Security Measures
- SSL/TLS encryption used for all data transfers
- Advanced hashing methods for password storage
- Two-factor authentication available for account access
- Regular security audits of servers and databases
- Automated systems to detect unauthorised access
6.2 Data Retention Period
Your information is retained for as long as your account is active and for as long as required to meet legal obligations related to our services. If you request account closure, unnecessary information is deleted after legal requirements are met.
6.3 Response to a Data Breach
If a data breach is detected, tiger will take immediate action and, where applicable, notify affected users in a timely manner.
Your Rights
You have the following rights regarding your personal information. Contact our support team to exercise these rights.
7.1 Right to Access
You have the right to know what information we hold about you. Upon request, we are required to provide you with a summary of your information.
7.2 Right to Correction
If any of your information is incorrect or outdated, you have the right to have it corrected. Some information can be changed directly from account settings; for others, please contact us.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, information related to legal obligations or active transactions may not be immediately deletable.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing or personalised offers. If you make this request, we will stop using your information for that specific purpose.
Our Responsible Gaming Policy also contains detailed information about requesting account restrictions or closure.
Protection of Minors
tiger's services are strictly for individuals aged 21 and above. We do not knowingly collect information from any minor.
Age is verified at registration and withdrawals remain restricted until full verification with an ID document is completed. If we become aware that a minor has registered, their account will be closed immediately and the associated information will be deleted.
Policy Changes and Updates
tiger reserves the right to update this privacy policy as needed. Any changes will be published on this page with a new date.
For significant changes, you will be notified via your registered email or through a notification on the site after logging in. Continued use of the site after a change is considered acceptance of the new policy.
To learn more about our services and policies, visit our About Us page, which contains detailed information about tiger's identity, goals, and values.
Contact Us
If you have any questions about this privacy policy, wish to make a request regarding your information, or want to raise a concern, please contact us. tiger's support team is available in Bengali and English, seven days a week, 24 hours a day.
Live Chat Support: Click the live chat button at the bottom right of the site — available around the clock.
Email: [email protected]
Responses to privacy-related requests are generally provided within business days.
Visit our FAQ page for answers to common questions — it covers all general questions about accounts, payments, bonuses, and security.