tiger FAQ — VIP, Casino
Deposits and Withdrawals

tiger has four VIP levels in total: Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each level — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. The more active you are and the more you play, the higher the level you can reach. See tiger VIP benefits in detail.

Weekly cashback is calculated based on your total losses for that week — that is, total losses minus total winnings. For example, if a Gold member's net loss for the week is ৳20,000, they receive ৳20,000 × 0.6% = ৳120 cashback. It is added directly to the account; no separate claim is needed.

VIP levels at tiger depend on your regular activity and betting. The more actively you play — slots, live casino, or cricket betting — the faster you will progress. While no specific turnover figure is published, consistent betting can take you from Bronze to Silver, then to Gold, and finally to Platinum at the top.

Platinum is tiger's highest VIP level. In addition to up to 0.8% cashback per week, this level comes with faster payment processing, priority customer support, and first access to special promotional offers. The level is maintained by staying active and playing regularly.

tiger's VIP weekly cashback is calculated on the net loss across all game types — slots, live casino, baccarat, roulette, and cricket betting included. So no matter which game you play, you receive cashback according to your level based on the total net loss for that week.

New members start at the Bronze level, where up to 0.2% weekly cashback is available. It may seem low, but with regular play it is possible to move up to Silver fairly quickly. To get the full benefit of the VIP program, visit the tiger VIP page.

Yes, tiger Casino's live dealer games feature real people working as dealers. You can see them via a live video stream from a professional studio and interact with them through chat. Games from well-known studios such as Evolution, Pragmatic Play Live, and Ezugi are streamed here live.

Roulette is quite simple. A spinning wheel has slots numbered 1 to 36 and a single zero (0). You place a bet on a specific number, a colour (red or black), or a group of numbers. Whichever slot the ball lands in wins. Betting on a single number pays out the most, while betting on red or black carries the least risk.

Baccarat offers three betting options: Player, Banker, and Tie. Statistically, the Banker bet has a slightly higher chance of winning, though it usually carries a small commission. The Tie bet pays out more but is the least likely outcome. For beginners, starting with Player or Banker is the easier approach.

tiger's live casino is built with a mobile-friendly design, so it runs smoothly on any smartphone — Android or iOS. Keep a stable internet connection for good streaming quality. You can also join live tables directly from tiger's Android and iOS apps.

tiger's live tables cater to players with different budgets, with a range of betting limits available. There are low-limit tables for players with smaller budgets as well as high-limit tables for higher-stakes players. The specific limits for a given table are shown on screen when you enter the game.

Yes, Teen Patti is available at tiger. You can play various variants including JILI's TeenPatti Joker and Teen Patti 20-20. These games are especially popular among players in Bangladesh. Teen Patti is also available in live dealer versions, where you can play with a real dealer.

To deposit with Nagad, first log in to tiger, then go to the payment section and select Nagad. Send the amount from your Nagad account to the specified number and submit the transaction ID. The minimum deposit amount is ৳100. It usually reflects in your account within a few minutes.

tiger currently accepts deposits via three mobile wallets: bKash, Nagad and Rocket (Dutch-Bangla Bank's mobile wallet). The minimum deposit for each of these three methods is ৳100. You can easily deposit using the most widely used mobile payment systems in Bangladesh.

No, you do not need a separate app. You can send money to the number provided by tiger directly from the bKash app on your phone or by dialling *247#. Then simply enter the transaction ID in tiger's deposit form and you are done. The minimum deposit amount via bKash is also ৳100.

tiger does not charge any separate service fee on deposits. However, your mobile wallet (bKash, Nagad or Rocket) may apply a send money charge according to their own policy. Please contact your wallet provider for details about that charge.

To play any game at tiger — including slots — the minimum deposit is ৳100, which is the same across all payment methods (bKash, Nagad, Rocket). However, if you want to claim the welcome bonus, keep in mind: the 150% bonus is available up to ৳10,000 and the bonus must be wagered 15 times.

Deposits usually reflect in your account within a few minutes. If there is a delay, first check that the transaction ID was entered correctly. If the problem persists, contact tiger's 24/7 live chat support and keep a screenshot of the transaction ready — this will help resolve the issue quickly.

Withdrawals from tiger to bKash are usually completed within 10 to 45 minutes. The same timeframe applies to Nagad and Rocket as well. After submitting your request, the money should reach your mobile wallet within this time.

Yes. tiger's withdrawal process runs seven days a week, around the clock. The same 10–45 minute processing time applies at night and on public holidays too. The customer support team is also active 24/7, so you can get help whenever you need it.

Yes, to withdraw from tiger you must use a mobile wallet (bKash, Nagad or Rocket) registered in your own name. Sending to a wallet registered in someone else's name is not allowed. This applies as a security measure and as part of identity verification.

Yes, right after submitting a request it will first show "Pending" — this is normal. The tiger team reviews the request and begins processing it, completing it within 10–45 minutes. If it goes beyond this time, please contact live chat.

The minimum withdrawal amount at tiger is ৳800. This limit is the same across all three methods — bKash, Nagad and Rocket. Before withdrawing, make sure your balance exceeds this amount. Please also follow the responsible gaming guidelines.

Not directly. If you receive tiger's welcome bonus (150%, up to ৳10,000), the bonus amount must be wagered 15 times. For example: ৳1,000 deposit → ৳1,500 bonus → wager = ৳1,500 × 15 = ৳22,500. Only after completing this wagering requirement can you withdraw winnings from the bonus.